It's Your Time to Shine: Knowledge Management's GenAI Glow Up and How to Leverage It.

GenAI has given information governance and knowledge management a 'glow up'. If you can access and leverage your internal knowledge effectively, organisations can enhance their ability to find information and generate content using GenAI, ultimately driving efficiency and innovation. So, what does it take to make your knowledge AI-ready?

This session will explore the concept of "AI Readiness for KM" – delving into the challenges, critical considerations and practical steps necessary to prepare your organisation to be able to leverage your content effectively for AI. Find out what you need to do now to set your organisation up for success in the GenAI era.

1. What is AI readiness and what does it involve/look like?
2. Challenges on the road to AI readiness and what you need to think about
3. Ensuring data quality and accessibility for effective AI implementation
4. Governance, planning and people: essential AI readiness steps
5. Practical tips and strategies to optimise KM for AI success
6. Leveraging AI to enhanced search and knowledge retrieval
7. AI readiness – How to get started

Key Learnings

1. We are planning for an AI enabled future – you need time to get ready, so getting started now is critical.
2. KM is going to be the bedrock of successful Gen AI implementation – strong knowledge management is essential for AI adoption, giving knowledge managers a unique opportunity to elevate their role. Successful Gen AI will require you to understand the challenges and risks, and deal with them, so that you can make the most of the opportunities that are coming.
3. Data quality and governance will make or break AI adoption. Without structured, accessible, and well-governed data, AI won’t deliver value—get your house in order now.

About Fiona

As Head of Knowledge at national law firm, McCabes, Fiona is leading the GenAI journey at McCabes. With over 15 years' experience as a commercial litigator, Fiona has a deep understanding of how lawyers think and work. She is passionate about enhancing efficiency and legal excellence through access to knowledge, leveraging technology, and continuous process improvement to make the jobs of lawyers easier and more enjoyable. She is dedicated to fostering a culture of continuous learning and adaptability. Her leadership is instrumental in driving innovation at McCabes.