I had some interesting discussions with policymakers and academics recently. As always, there was a lot of interest in the new world. Everybody wants to talk about artificial intelligence, robotics,

At the Legal Innovation & Tech Fest in 2017, Fiona McLeod, President of the Law Council of Australia delivered an inspiring presentation titled “How Legal Technology is Adapting to Meet Evolving

Selling the value of client experience efforts is one of the key issues facing marketing and business development teams within Australian law firms. When customer experience efforts can’t be billed

When we talk about innovation we need to talk about decision making, because ultimately, throughout the innovation process you’re making important decisions. Certainly, when you’re thinking about

Have you noticed everyone is talking nonstop about innovation. Innovation’s where the good stuff – and your future – happens. You know this.